Privacy Policy

Our commitment to protecting your privacy and personal data

2026/01/25

Introduction

Welcome to LinkShip ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our PDF sharing and link generation services.

By using LinkShip, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account or use our services, we collect:

  • Account Information: Name, email address, and password
  • Payment Information: Billing details processed through Stripe (we do not store credit card numbers)
  • Profile Information: Optional profile picture and preferences

Usage Data

We automatically collect information about your use of our services:

  • Upload Data: PDF files uploaded, link generation history, and sharing activity
  • Usage Metrics: Number of PDFs uploaded, links created, and view statistics
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Log Data: Access times, pages viewed, and referring URLs
  • Uploaded PDFs: PDF documents you upload to our service
  • Generated Links: Shareable URLs created for your PDFs
  • View Analytics: Data about who views your shared PDFs (views, locations, timestamps)
  • Link Settings: Password protection, expiration dates, and access controls

How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To convert your PDFs to shareable links and provide our core services
  • Account Management: To create and maintain your account and manage subscriptions
  • Payment Processing: To process payments and manage billing through Stripe
  • Analytics: To provide view statistics and analytics for your shared PDFs
  • Service Improvement: To analyze usage patterns and improve our services
  • Customer Support: To respond to your inquiries and provide technical assistance
  • Security: To detect fraud, abuse, and unauthorized access
  • Communications: To send service-related notifications, updates, and marketing (with your consent)
  • Legal Compliance: To comply with applicable laws and regulations

Data Storage and Security

Storage

  • PDF Files: Stored securely using AWS S3 or compatible cloud storage
  • User Data: Stored in encrypted databases with regular backups
  • Retention: PDF files and links are retained according to your subscription plan and link settings

Security Measures

We implement industry-standard security measures including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication using Better Auth
  • Regular security audits and vulnerability assessments
  • Access controls and monitoring systems

Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing (subject to Stripe's privacy policy)
  • AWS S3/Cloud Storage: PDF file storage and delivery
  • Better Auth: Authentication and user management
  • Analytics Providers: Usage analytics (when enabled)

These third parties have access to your information only to perform specific tasks and are obligated to protect your data.

Your Data Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data (including uploaded PDFs)
  • Portability: Export your data in a machine-readable format
  • Opt-Out: Unsubscribe from marketing communications
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at support@linkship.net.

PDF Ownership and Usage

  • Your Content: You retain all rights to PDFs you upload
  • Generated Links: Links to your PDFs are subject to your subscription plan and link settings
  • License Grant: We only use your PDFs to provide the link sharing service
  • Public Links: PDFs shared via public links may be accessible to anyone with the link

Children's Privacy

LinkShip is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the new policy on this page
  • Updating the "Last Updated" date
  • Sending you an email notification (for material changes)

Your continued use of LinkShip after changes indicates acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Last Updated: January 25, 2026